Customer Care

Privacy & Safety

PURPOSE OF THE GENERAL TERMS AND CONDITIONS OF USE

The Website is an e-commerce website that provides a platform for the sale of ready-to-wear clothing and accessories to internet users browsing the Website. 

Access to the Website and use of the Website content are governed by these GTCU.

The purpose of these GTCU is to establish the terms and conditions for use of the Website and the user’s rights and obligations. 

Please read these GTCU carefully before using this Website. By accessing the Website, you agree to comply with these GTCU, which apply to all of the services available on the Website, each time you visit the Website. 

Accordingly, you must agree to these GTCU in their entirety, without reservation, before using the Website. If you do not, you shall not use the Website. 

Adriana Patsalou retains the right to update or modify the information and content of the Website, including these GTCU, without notice, at any time. Any change will take effect from the time of publication. Such changes are deemed to be agreed to, without reservation, by any user who accesses the Website after the changes are published online. We advise you to reread the GTCU regularly in order to stay informed of any such changes. Nonetheless, you will be notified of any substantial change.

2. ACCESS TO THE WEBSITE

By using this Website, you represent, acknowledge and agree that you are at least 18 years of age, or if you are under 18 years of age but are at least 13 years old (a “Minor”), that you are using the Website with the consent of your parent or legal guardian and that you have received your parent’s or legal guardian’s permission to use the Website and agree to these GTCU. If you are a parent or legal guardian of a Minor, you hereby agree to bind the Minor to these GTCU and to fully indemnify and hold harmless Adriana Patsalou if the Minor breaches any of these GTCU. If you are not at least 13 years old, you may not use the Website at any time or in any manner or submit any information to Adriana Patsalou or the Website.

Adriana Patsalou provides content through the Website that is copyrighted and/or trademarked work of Adriana Patsalou or Adriana Patsalou ’s third-party licensors and suppliers or other users of the Website (collectively, the “Materials”). Materials may include logos, graphics, video, images, software and other content.

Subject to the terms and conditions of these GTCU, and your compliance with these GTCU, Adriana Patsalou hereby grants you a limited, personal, non-exclusive and non-transferable license to use and to display the Materials and to use this Website solely for your personal use. Except for the foregoing license, you have no other rights in the Website or any Materials and you may not modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Website or Materials in any manner.

If you breach any of the terms of these GTCU, the above license will terminate automatically and you must immediately destroy any downloaded or printed Materials. 

Charges for access to and use of the telecommunication network shall remain the responsibility of the user, under the terms and conditions determined by access providers and telecommunications operators. 

3. PURCHASES

If applicable, you agree to pay all fees or charges to your account based on Adriana Patsalou ’s fees, charges, and billing terms in effect as shown on the PAYMENT PAGE and contained in the General Terms and Conditions of Sale (link). If you do not pay on time or if Adriana Patsalou cannot charge your credit card, PayPal or other payment method for any reason, Adriana Patsalou reserves the right to either suspend or terminate your access to the Website and account and terminate these GTCU. You are expressly agreeing that Adriana Patsalou is permitted to bill you for the applicable fees, any applicable tax and any other charges you may incur in connection with your use of this Website and the fees will be billed to your credit card, PayPal or other payment method designated on your initial registration with this Website, and thereafter at regular intervals for the remainder of the term of these GTCU. If you cancel your account at any time, you will not receive any refund. If you have a balance due on any account, you agree that Adriana Patsalou may charge such unpaid fees to your credit card or otherwise bill you for such unpaid fees.

4. ELECTRONIC COMMUNICATIONS

By using the Website and/or the services provided on or through the Website, you consent to receiving electronic communications from Adriana Patsalou .These electronic communications may include notices about applicable fees and charges, transactional information and other information concerning or related to the Website and/or services provided on or through the Website. These electronic communications are part of your relationship with Adriana Patsalou . You agree that any notices, agreements, disclosures or other communications that we send you electronically will satisfy any legal communication requirements, including that such communications be in writing.

5. PRIVACY POLICY

Please review Adriana Patsalou 's Privacy Policy, which is available at here (the “Privacy Policy”) which explains how we use information that you submit to Adriana Patsalou . 

6. INTELLECTUAL PROPERTY

This entire Website is subject to international legislation on copyright, trademarks and intellectual property more generally, in respect of both its form (choice, site map, arrangement of subjects, methods of accessing data, databases or any organization of data, etc.) and each of the components of its content (trademarks, texts, images, videos, etc.). That content, which appears on the pages of this Website, is the exclusive property of Adriana Patsalou and its contributors, who grant no license or any right other than the right to visit the Website. Reproduction of any content published on the Website is authorized only for informational purposes to the extent that it is intended solely for personal and private use. Any reproduction, extraction or use of content for other purposes is expressly prohibited. In exceptional cases, certain content (texts, images) remains the property of its respective authors but is still subject to the same rules and restrictions as the content referred to above.

The use of all or part of the Website, in particular arising from the download, reproduction, transmission or performance, for purposes other than for personal and private use for a non-commercial purpose is strictly prohibited.

Hypertext links to any of the pages or elements of the Website may be created only with Adriana Patsalou ’s prior written authorization, which may be revoked at any time. Websites that have a hypertext link to the Website or to any of its elements are not under the control of Adriana Patsalou and Adriana Patsalou declines any responsibility (in particular editorial responsibility) arising from the access to, and the content of, such websites.

The Website may feature links to other websites or other Internet sources. Since Adriana Patsalou cannot control those external websites or sources, Adriana Patsalou shall not be held liable for having made those websites and external sources available and declines any liability arising from the content, advertisements, products, services or any other information or data that is available on or via those external websites or sources. Additionally, Adriana Patsalou shall not be held liable for any actual or alleged damage or losses caused by or arising from the use of or reliance on the content, products or services available on those external websites or sources.

Intellectual Property Infringement Adriana Patsalou respects the intellectual property rights of others, and asks you to do the same. Adriana Patsalou may, in appropriate circumstances and at it’s sole discretion, terminate service and/or access to this Website for users who infringe the intellectual property rights of others. If you believe that your work is the subject of copyright infringement and/or trademark infringement and appears on our Website, please provide Adriana Patsalou ’s designated agent the following information:

  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. 

  • Identification of the copyrighted and/or trademarked work claimed to have been infringed, or, if multiple works at a single online site are covered by a single notification, a representative list of such works at that site. 

  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled at the Site, and information reasonably sufficient to permit Adriana Patsalou to locate the material.

  • Information reasonably sufficient to permit Adriana Patsalou to contact you as the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted.

  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright and/or trademark owner, its agent, or the law. 

  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. 

Adriana Patsalou ’s agent for notice of claims of copyright or trademark infringement on this Site can be reached at info@adrianapatsalou.com Please also note that for copyright infringements under Section 512(f) of the Copyright Act, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.

7. OBLIGATIONS OF THE USER

You agree not to use or permit the misuse of the Website or the use of the Website for unlawful, fraudulent or malicious purposes, in particular, but without limiting the generality of the foregoing: (a) by hacking the Website or introducing malware, including viruses, or harmful data into the Website or any operating system; (b) by using a web crawler or any other system, device or program (whether automated or otherwise) to extract data or information from Adriana Patsalou ’s Website or servers; (c) by sending or storing documents containing viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (d) by interfering with or damaging the integrity or performance of the Website and the data it contains; (e) by attempting to obtain unauthorized access to the Website or to its associated systems or networks; or (f) by attempting to obtain unauthorized access to the accounts or personal information of other users.

This list of prohibitions provides examples and is not complete or exclusive. Adriana Patsalou reserves the right to terminate access to your account for any action that Adriana Patsalou determines is inappropriate or disruptive to this Website or to any other user of this Website. Adriana Patsalou may report to law enforcement authorities any actions that may be illegal, and any reports it receives of such conduct. When legally required or at Adriana Patsalou ’s discretion, Adriana Patsalou will cooperate with law enforcement agencies in any investigation of alleged illegal activity on this Website or on the Internet.

Unauthorized use of any Materials or Third-Party Content contained on this Website may violate certain laws and regulations. 

You agree to indemnify and hold Adriana Patsalou and its officers, directors, employees, affiliates, agents, licensors, and business pa rtners harmless from and against any and all costs, damages, liabilities, and expenses (including attorneys’ fees and costs of defense) Adriana Patsalou or any other indemnified party suffers in relation to, arising from, or for the purpose of avoiding, any claim or demand from a third-party that your use of this Website (including without limitation, your participation in any posting areas) violates any applicable law or regulation, or the copyrights, trademark rights or other rights of any third-party.

8. LIABILITY OF Adriana Patsalou

Disclaimer of Warranties
Your use of the Website is at your own risk. The Materials have not been verified or authenticated in whole or in part by
Adriana Patsalou , and they may include inaccuracies or typographical or other errors. Adriana Patsalou does not warrant the accuracy of timeliness of the Materials contained on this Website. Adriana Patsalou has no liability for any errors or omissions in the Materials, whether provided by Adriana Patsalou , our licensors or suppliers or other users.

Adriana Patsalou , FOR ITSELF AND ITS LICENSORS, MAKES NO EXPRESS, IMPLIED OR STATUTORY REPRESENTATIONS, WARRANTIES, OR GUARANTEES IN CONNECTION WITH THIS WEBSITE, THE SERVICES, OR ANY MATERIALS RELATING TO THE QUALITY, SUITABILITY, TRUTH, ACCURACY OR COMPLETENESS OF ANY INFORMATION OR MATERIAL CONTAINED OR PRESENTED ON THIS WEBSITE, INCLUDING WITHOUT LIMITATION THE MATERIALS. UNLESS OTHERWISE EXPLICITLY STATED, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS WEBSITE, THE SERVICES, AND MATERIALS, AND ANY INFORMATION OR MATERIAL CONTAINED OR PRESENTED ON THIS SITE IS PROVIDED TO YOU ON AN “AS IS,” “AS AVAILABLE” AND “WHERE-IS” BASIS WITH NO WARRANTY OF IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. Adriana Patsalou DOES NOT PROVIDE ANY WARRANTIES AGAINST VIRUSES, SPYWARE OR MALWARE THAT MAY BE INSTALLED ON YOUR COMPUTER.ADDITIONALLY, Adriana Patsalou DOES NOT GUARANTEE THE CONTINUOUS OPERATION OF THE WEBSITE OR WARRANT THAT IT WILL BE FREE OF BUGS OR VIRUSES. IN THIS REGARD, THE USER REPRESENTS THAT HE OR SHE AGREES TO THE CHARACTERISTICS AND LIMITATIONS INHERENT TO THE INTERNET. 

Limitation of Liability
Adriana Patsalou SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES RESULTING FROM YOUR DISPLAYING, COPYING, OR DOWNLOADING ANY MATERIALS TO OR FROM THIS WEBSITE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FENTY BE LIABLE TO YOU FOR ANY INDIRECT, EXTRAORDINARY, EXEMPLARY, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE) HOWEVER ARISING, EVEN IF FENTY KNOWS THERE IS A POSSIBILITY OF SUCH DAMAGE.

9. AVAILABILITY; MAINTENANCE

Adriana Patsalou will make its best efforts to maintain the Website at a reasonable level of functioning and availability. Adriana Patsalou reserves the right to limit access to the Website and use of the Website by the user at any time, without notice, in order to carry out maintenance or make changes. Adriana Patsalou shall not be liable in the event that access is interrupted as a result of such maintenance or update.

10. FEEDBACK

If you send or transmit any communications, comments, questions, suggestions, or related materials to Adriana Patsalou whether by letter, email, telephone, or otherwise (collectively, “Feedback”), suggesting or recommending changes to the Website, any services offered through the Website or Materials, including, without limitation, new features or functionality relating thereto, all such Feedback is, and will be treated as, non-confidential and non-proprietary. You hereby assign all right, title, and interest in, and Adriana Patsalou is free to use, without any attribution or compensation to you, any ideas, know-how, concepts, techniques, or other intellectual property and proprietary rights contained in the Feedback, whether or not patentable, for any purpose whatsoever, including but not limited to, developing, manufacturing, having manufactured, licensing, marketing, and selling, directly or indirectly, products and services using such Feedback. You understand and agree that Adriana Patsalou is not obligated to use, display, reproduce, or distribute any such ideas, know-how, concepts, or techniques contained in the Feedback, and you have no right to compel such use, display, reproduction, or distribution.

11. DISPUTE RESOLUTION AND ARBITRATION; CLASS ACTION WAIVER

Please read this carefully. It affects your rights. 

Most customer concerns can be resolved quickly and to a customer’s satisfaction by contacting us at info@adrianapatsalou.com. This Provision facilitates the prompt and efficient resolution of any disputes that may arise between you and Adriana Patsalou . Arbitration is a form of private dispute resolution in which persons with a dispute waive their rights to file a lawsuit, to proceed in court and to a jury trial, and instead submit their disputes to a neutral third person (or arbitrator) for a binding decision. You have the right to opt-out of this Provision (as explained below), which means you would retain your right to litigate your disputes in a court, either before a judge or jury.

Please read this Provision carefully. It provides that all Disputes between you and Adriana Patsalou  shall be resolved by binding arbitration. Arbitration replaces the right to go to court. In the absence of this arbitration agreement, you may otherwise have a right or opportunity to bring claims in a court, before a judge or jury, and/or to participate in or be represented in a case filed in court by others (including, but not limited to, class actions). Except as otherwise provided, entering into this agreement constitutes a waiver of your right to litigate claims and all opportunity to be heard by a judge or jury. There is no judge or jury in arbitration, and court review of an arbitration award is limited. The arbitrator must follow this agreement and can award the same damages and relief as a court (including attorney’s fees).

For the purpose of this Provision, “Adriana Patsalou ” means Adriana Patsalou  and its parents, subsidiary, and affiliate companies, and each of their respective officers, directors, employees, and agents. The term “Dispute” means any dispute, claim, or controversy between you and Adriana Patsalou regarding any aspect of your relationship with Adriana Patsalou , whether based in contract, statute, regulation, ordinance, tort (including, but not limited to, fraud, misrepresentation, fraudulent inducement, or negligence), or any other legal or equitable theory, and includes the validity, enforceability or scope of this Provision (with the exception of the enforceability of the Class Action Waiver clause below). “Dispute” is to be given the broadest possible meaning that will be enforced and shall include any claims against other parties relating to services or products provided or billed to you (such as Adriana Patsalou ’s licensors, suppliers, dealers or third-party vendors) whenever you also assert claims against us in the same proceeding.

ADRIANA PATSALOU AND YOU AGREE THAT, EXCEPT AS PROVIDED BELOW, ANY AND ALL DISPUTES, AS DEFINED ABOVE, WHETHER PRESENTLY IN EXISTENCE OR BASED ON ACTS OR OMISSIONS IN THE PAST OR IN THE FUTURE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION RATHER THAN IN COURT IN ACCORDANCE WITH THIS PROVISION.

Pre-Arbitration Claim Resolution
For all Disputes, whether pursued in court or arbitration, you must first give
Adriana Patsalou  an opportunity to resolve the Dispute. You must commence this process by mailing written notification to Adriana Patsalou , at 47 Athenon Avenue , Myro Court , P.C7103 ,Aradhippou ,Cyprus . That written notification must include (1) your name, (2) your address, (3) a written description of your Claim, and (4) a description of the specific relief you seek. If Adriana Patsalou  does not resolve the Dispute within 45 days after it receives your written notification, you may pursue your Dispute in arbitration. You may pursue your Dispute in a court only under the circumstances described below.

Exclusions from Arbitration/Right to Opt Out
Notwithstanding the above, you or 
Adriana Patsalou  may choose to pursue a Dispute in court and not by arbitration if (a) the Dispute qualifies, it may be initiated in small claims court; or (b) YOU OPT-OUT OF THESE ARBITRATION PROCEDURES WITHIN 30 DAYS FROM THE DATE THAT YOU FIRST CONSENT TO THIS AGREEMENT (the “Opt-Out Deadline”). You may opt out of this Provision by mailing written notification to Adriana Patsalou , at 47 Athenon Avenue , Myro Court , P.C7103 ,Aradhippou ,Cyprus. Your written notification must include (1) your name, (2) your address, and (3) a clear statement that you do not wish to resolve disputes with Adriana Patsalou  through arbitration. Your decision to opt-out of this Arbitration Provision will have no adverse effect on your relationship with Adriana Patsalou . Any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your Dispute in arbitration or small claims court.

13. GENERAL

Adriana Patsalou prefers to advise you if Adriana Patsalou feels you are not complying with these GTCU and to recommend any necessary corrective action. However, certain violations of these GTCU, as determined by Adriana Patsalou , may result in immediate termination of your access to this Website without prior notice to you. The Federal Arbitration Act, New York state law and applicable U.S. federal law, without regard to the choice or conflicts of law provisions, will govern these GTCU. Foreign laws do not apply. The United Nations on Contracts for the International Sale of Goods and any laws based on the Uniform Computer Information Transactions Act (UCITA) shall not apply to this Agreement. Except for Disputes subject to arbitration as described above, any disputes relating to these GTCU or this Website will be heard in the courts located in New York, NY. If any of the terms herein is found to be inconsistent with applicable law, then such term shall be interpreted to reflect the intentions of the parties, and no other terms will be modified. Adriana Patsalou ’s failure to enforce any of the terms herein is not a waiver of such term. These GTCU are the entire agreement between you and Adriana Patsalou regarding its object and supersede all prior or contemporaneous negotiations, discussions or agreements between you and Adriana Patsalou . The proprietary rights, disclaimer of warranties, representations made by you, indemnities, limitations of liability and general provisions shall survive any termination of these GTCU.

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